About Conrad Tulum Riviera Maya
Conrad Tulum Riviera Maya sits right on the beach, and the resort is built around that setting. Days can start with a swim in the outdoor pool or the infinity pool, then move to sun loungers, beach chairs and umbrellas by the sea. A private beach area keeps the shoreline relaxed, while water sport facilities, snorkelling and diving on site make it easy to get out on the water.
When you want to slow down, the spa and wellness center is the place to go. It offers massage services, a sauna and a hot tub, plus beauty services, manicures, pedicures and a hair salon. The fitness center runs fitness classes and yoga classes, and a terrace and sun terrace give you somewhere to sit between sessions. Active guests can also explore by bike, with cycling and bike tours available, or join a tour or class on local culture arranged through the tour desk.
Evenings are for eating, drinking and being entertained. The resort has a restaurant, a bar, a pool bar and a coffee shop on site, and wine and champagne are available. Room service can be ordered through a mobile app, and breakfast can be brought to your room. After dinner there is evening entertainment and live music or performances, and the games room and billiards table keep a night going without leaving the property.
Families are well looked after. Children of any age are welcome, and the resort has a kids' club, a kids' pool, a children's playground and an indoor play area, as well as kid meals and family rooms. Entertainment staff run activities, so adults can take time for themselves. Practical touches include free private parking, free WiFi in public areas, a 24-hour front desk, a concierge service, laundry and dry cleaning, a business center and meeting and banquet facilities. Pets are allowed on request, and facilities for disabled guests are in place.
Who it’s best for
Rooms & suites
Conrad Tulum Riviera Maya offers a wide range of guestrooms and suites, most with ocean or tropical outlooks. The Ocean View Guestroom with King Bed, Partial Ocean View Guestroom with King Bed and Tropical View Guestroom with King Bed each have a balcony with a private plunge pool, a spa bathroom with double sinks and separate sitting and dining areas. The same views come in the Ocean View Guestroom with 2 Queen Beds, Partial Ocean View Guestroom W/ 2 Queen Beds and Tropical View Guestroom with 2 Queen Beds, which suit families and small groups.
Ceiba guestrooms add floor-to-ceiling windows, a balcony with a relaxation tub for two and a spa-style bathroom. Several Ceiba rooms and suites include a dedicated concierge and Ceiba Club access with complimentary food and beverage, plus an exclusive pool and beach area. For more space, the Ceiba Ocean View Suite King Bed and Ceiba Tropical View Suite with King Bed have a living room, a dining area and a balcony plunge pool. The Ceiba Governors Suite 1 King Bedroom adds a kitchenette and bar, and the top-floor Ceiba Presidential Suite 1 King Bedroom has a recreation room with a pool table and bar. The Ceiba Family Suite has two bedrooms and a private plunge pool, and a mobility-accessible room with a roll-in shower is also available.
Dining
Conrad Tulum Riviera Maya has a restaurant, a bar, a pool bar and a coffee shop on site, so you can choose between a sit-down meal, a drink by the water and a quick coffee. Wine and champagne are available, and evening entertainment with live music or performances adds atmosphere after dark. Room service can be ordered through a mobile app, and breakfast can be served in your room. Families can order kid meals.
Location
Conrad Tulum Riviera Maya is at Carretera Cancun Tulum 307 in Tulum, on Mexico's Riviera Maya coast. The resort is beachfront and has its own private beach area, so the sea is part of your daily routine. Some rooms look out over a secluded cove and tropical forest. For getting around, the resort offers car hire, cycling and bike tours, and the tour desk can help arrange outings, including a tour or class on local culture. Airport pick up and drop off are available, as is an airport shuttle for an additional charge. Free private parking is on site, and no reservation is needed.
View on Google MapsAmenities
- Beachfront
- Private Beach Area
- Infinity Pool
- Outdoor Pool
- Pool Bar
- Spa/wellness Center
- Sauna
- Hot Tub/Jacuzzi
- Massage Services
- Fitness Center
- Yoga Classes
- Kids' Club
- Kids' Pool
- Children's Playground
- Indoor Play Area
- Restaurant
Frequently asked questions
What time is check-out at Conrad Tulum Riviera Maya?
Check-out is at 12:00 PM. Express check-in and check-out is available, and guests are asked to share their expected arrival time in advance through the Special Requests box when booking.
What do I need at check-in?
Guests must show a photo ID and a credit card at check-in. A deposit may be required at the property, and special requests are subject to availability and may involve additional charges.
Is parking available?
Yes. Free private parking is available on site, and no reservation is needed. Valet parking is also offered.
Is WiFi free?
Yes. WiFi is available in public areas and is free of charge.
Are pets allowed?
Pets are allowed on request, and charges may apply.
Can I bring children?
Yes. Children of any age are welcome. The resort has a kids' club, a kids' pool, a children's playground, an indoor play area and kid meals.
Does the hotel offer airport transfers?
Airport pick up and drop off are available, and there is an airport shuttle for an additional charge.
Does the resort have accessible rooms?
Yes. The resort is wheelchair accessible and has facilities for disabled guests, including a mobility-accessible room with a roll-in shower.
BookResorts is an independent travel agency and is not affiliated with Conrad Tulum Riviera Maya or its brand. Rates are live and include taxes & fees.




















