★★★★★

Terasu Riviera Maya Hotel & Spa, en Xcaret – Playa del Carmen

KM 283 acceso 1 Xcaret Fraccionamiento 1, lote 3, Rancho Viejo Xcaret, Playa del Carmen, Mexico

9.1Wonderful255 reviews

Terasu Riviera Maya Hotel & Spa, en Xcaret is a 5-star Playa del Carmen address with a heated pool, a full spa and garden surroundings, rated 9.1 by 255 guests. Choose from balcony rooms and suites, or a private-pool villa that sleeps up to 24.

  • 5-star hotel in Playa del Carmen, rated 9.1
  • Heated pool, outdoor pool and hot tub/Jacuzzi
  • Spa and wellness center with massage and yoga
  • Balcony rooms with garden and pool views
  • Villa with private pool, sleeping up to 24
  • Free WiFi and free parking
  • Airport pick-up and drop-off available

About Terasu Riviera Maya Hotel & Spa, en Xcaret

Terasu Riviera Maya Hotel & Spa, en Xcaret sits in the Xcaret area of Playa del Carmen. It is a 5-star base for a Riviera Maya trip that mixes sightseeing with slow, restorative days. Guests rate it 9.1 across 255 reviews, and the grounds, with their garden and terrace, set a relaxed tone from the moment you arrive.

Days here can revolve around the water. The property has a swimming pool, an outdoor pool and a heated pool, with sun loungers and outdoor furniture for lingering. A hot tub/Jacuzzi is there for unwinding afterwards. Many rooms and suites have a balcony overlooking the garden and pool, so the view is part of the room. The villas go a step further with a private pool of their own.

The spa and wellness center is the other draw. Massage services are available, and yoga classes give mornings a gentle start. If you prefer to move at your own pace, cycling is available, and the tour desk and concierge service can help you plan excursions around Playa del Carmen. The restaurant serves from 06:00 to 22:00 daily, so breakfast before an early start and a late dinner after a long day are both covered. Food can also be delivered to your room, and a mobile app handles room service.

Practical touches make the stay easy. Free WiFi and free parking are available, the front desk is open 24 hours, and express check-in/check-out and luggage storage help on arrival and departure days. Airport pick-up and drop-off and a shuttle service are available, with the airport shuttle carrying an additional charge. Family rooms, non-smoking rooms and air conditioning round out the offer, and the hotel also lists a range of cleaning and safety measures, including hand sanitizer in guest rooms and key areas and CCTV in common areas.

Who it’s best for

Spa and wellness breaksA spa and wellness center, massage services, yoga classes and a hot tub/Jacuzzi make relaxing the main event.
FamiliesFamily rooms and suites with a living room and separate bedroom give a group more space, and the pools offer room to play.
Large groups and celebrationsThe private-pool villa sleeps up to 24 guests, though the property does not accommodate bachelor(ette) or similar parties.
CouplesRooms with balconies overlooking the garden and pool, plus the spa and a restaurant open until 22:00, suit a romantic escape.
Xcaret-area sightseeingThe Xcaret location, tour desk and concierge service make it easy to plan days out around Playa del Carmen.

Rooms & suites

Rooms at Terasu Riviera Maya run from the Elite, Deluxe and Standard rooms of 291–312 sq ft to a nine-bedroom villa of 10,226 sq ft. The Elite Rooms in the Tower (291–312 sq ft) and the Deluxe Room with Balcony (312 sq ft) sleep two and have a balcony with garden and pool views, a 52-inch Smart TV with Netflix, a minibar, a microwave, an espresso maker and a rainfall shower.

The Standard King Room, Deluxe King Room and Deluxe Queen Room (291–312 sq ft) also sleep two. They have a private entrance, a kitchenette with a microwave, a coffee machine and garden views.

For more space, the Superior Suite (495 sq ft) and Design Suite (667 sq ft) have a separate living area and a balcony with garden and pool views. The Deluxe King Suite (495 sq ft) and Standard Double Suite (667 sq ft) add a private entrance, a kitchenette and a separate bedroom. All four suites sleep up to four guests.

Groups can book the Luxury Villa, Multiple Bedrooms, Private Pool, also offered as the Villa With Private Pool. It covers 10,226 sq ft with 9 bedrooms, 9 bathrooms, a living room, a private pool and garden views, and sleeps up to 24. Some units are on upper floors reached by stairs only.

Dining

The on-site restaurant is open daily from 06:00 to 22:00, covering early breakfasts through to late dinners. If you would rather stay in, food can be delivered to your guest room, and a mobile app is available for room service. Several rooms and suites also have a microwave, a kitchenette, a minibar and a coffee or espresso machine for easy mornings.

Location

Terasu Riviera Maya Hotel & Spa, en Xcaret is at KM 283, acceso 1 Xcaret, Fraccionamiento 1, lote 3, Rancho Viejo Xcaret, in Playa del Carmen on Mexico's Riviera Maya. The property sits in the Xcaret area of Playa del Carmen, on Mexico's Riviera Maya. The tour desk and concierge service can help arrange excursions. Airport pick-up and drop-off and a shuttle service are available for arrivals and departures, with the airport shuttle at an additional charge. Free parking is available for guests who prefer to explore by car, and cycling is also available.

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Amenities

  • Swimming Pool
  • Outdoor Pool
  • Heated Pool
  • Hot Tub/Jacuzzi
  • Spa/wellness Center
  • Massage Services
  • Yoga Classes
  • Restaurant
  • Free Wi-Fi
  • Free Parking
  • Airport Pick-up and Drop-off
  • Tour Desk
  • Concierge Service
  • 24-Hour Front Desk
  • Garden and Terrace
  • Family Rooms
Check-outBy 12:00 PM

Frequently asked questions

What time is check-out at Terasu Riviera Maya Hotel & Spa?

Check-out is at 12:00 PM. Express check-in/check-out and luggage storage are also available.

What do I need at check-in?

Guests must show a photo ID and a credit card, and a deposit may be required at the property. Guests under 18 can only check in with a parent or official guardian. Please tell the hotel your expected arrival time in advance, using the Special Requests box when booking.

Is there parking at the hotel?

Yes, free parking is available.

Is WiFi free?

Yes, free WiFi is available, including in the rooms.

Does the hotel have a pool and spa?

Yes. The hotel has a swimming pool, an outdoor pool, a heated pool and a hot tub/Jacuzzi. The spa and wellness center offers massage services, and yoga classes are available.

Can I get to the hotel from the airport?

Airport pick-up, airport drop-off and a shuttle service are available. The airport shuttle carries an additional charge.

What are the restaurant's opening hours?

The restaurant is open daily from 06:00 to 22:00. Food can also be delivered to your room, and a mobile app is available for room service.

Does the hotel accept bachelor or bachelorette parties?

No. The property does not accommodate bachelor(ette) or similar parties.

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