★★★★

Soho Playa Hotel, Playa del Carmen

Calle 24, Corner Avenida 10, Playa del Carmen, Mexico

8.8Very good355 reviews

Soho Playa Hotel is a 4-star base in Playa del Carmen with rooms that have private balconies overlooking the city and an outdoor pool for cooling off between outings. Guests rate it 8.8 out of 10 across 355 reviews, and free WiFi and free parking (subject to availability) make everyday logistics easy.

  • 4-star hotel in Playa del Carmen
  • Guest rating of 8.8 from 355 reviews
  • Balconies with city views
  • Outdoor pool, sun terrace and solarium
  • Free WiFi and free parking (limited spaces)
  • 24-hour front desk and concierge
  • Suites with private hot tub
  • Non-smoking throughout the property

About Soho Playa Hotel

Soho Playa Hotel is a 4-star address on Mexico's Riviera Maya. Many rooms are individually decorated, and most open onto a private balcony with views over Playa del Carmen. Inside, each room has air conditioning, a flat-screen TV with cable channels, a safe and a private bathroom, so you can unwind after a day outdoors. Free WiFi is available, which suits both holiday planning and remote catch-up.

When you want to slow down, the hotel has an outdoor swimming pool, a pool with a view, a sun terrace and a solarium. Outdoor furniture and sun umbrellas are set up for lounging, and pool towels are provided. A terrace and a public bath add more places to unwind. Several room types also include the rooftop pool among their amenities.

If you want to go further than the pool, the 24-hour front desk, concierge service and tour desk can help you plan your days. Practical extras include laundry, luggage storage, a lift, babysitting and child services, and a shuttle service for which an additional charge applies. Parking is available too, with free and private parking and a parking garage, though spaces are limited and subject to availability. For beach days, the hotel offers access to Mamitas Beach Club, Kool Beach and Martina.

The hotel puts real effort into safety and peace of mind. It has 24-hour security, CCTV in common areas and outside the property, key card access, smoke alarms and a security alarm. Contactless check-in and check-out and cashless payment are available. Rooms are disinfected between stays, hand sanitizer is placed in guest rooms and key areas, and guests can opt out of cleaning services during their stay. Non-smoking policies apply throughout the property. Checkout is at 12:00 PM.

Who it’s best for

CouplesThe Master Suite with Jacuzzi has a hot tub on its private balcony, and the Deluxe Suite has a private outdoor spa tub.
City and beach explorersThe tour desk and concierge help plan outings, and the hotel offers access to Mamitas Beach Club, Kool Beach and Martina.
Families with little onesBabysitting and child services are available, free cribs can be requested in the Deluxe rooms, and children from 0 until 3 years stay free using existing beds.
Remote workers and connected travelersFree WiFi is available, and most room types include a desk.
Travelers needing accessible roomsThe Deluxe Suite, Deluxe Room and Deluxe Double Room are wheelchair accessible, with wheelchair-width doorways and a roll-in shower.

Rooms & suites

Soho Playa Hotel offers six room types, and most have a balcony overlooking the city. The King Room (344 sq ft, up to 2 guests) is the straightforward choice, with a desk, a safe, air conditioning, a flat-screen cable TV and a private bathroom with shower and hairdryer.

The Deluxe Room (344 sq ft, up to 2 guests) adds a coffee/tea maker, a minibar and a rainfall showerhead. Hypo-allergenic bedding and blackout curtains help with sleep. The Deluxe Double Room (344 sq ft) sleeps up to 4 and has the same sleep comforts, free WiFi and free bottled water. The Deluxe Room and Deluxe Double Room are wheelchair accessible, with wheelchair-width doorways and a roll-in shower. Free cribs can be requested.

For more space, the Deluxe Suite (775 sq ft, up to 2 guests) has a balcony with city views, a private outdoor spa tub, a rainfall showerhead and a minibar. The Master Suite with Jacuzzi (775 sq ft, up to 3 guests) has a hot tub on the private balcony and a separate living area with a 50-inch flat-screen cable TV. A 32-inch TV is in the bedroom, and a coffee machine and small refrigerator are included.

Location

Soho Playa Hotel is at Calle 24, Corner Avenida 10, in Playa del Carmen on Mexico's Riviera Maya. This puts you in a busy resort town where beach clubs, restaurants and day trips are all part of the draw. For beach days, the hotel offers access to Mamitas Beach Club, Kool Beach and Martina. The tour desk and concierge can help arrange excursions, and a shuttle service is available for an additional charge. If you are arriving by car, free parking is offered, but spaces are limited and subject to availability.

View on Google Maps

Amenities

  • Outdoor Swimming Pool
  • Pool with View
  • Sun Terrace and Solarium
  • Terrace
  • Free Wi-Fi
  • Free Parking
  • 24-Hour Front Desk
  • Concierge Service
  • Tour Desk
  • Babysitting/child Services
  • Laundry
  • Luggage Storage
  • Lift / Elevator
  • Shuttle Service (additional Charge)
  • Air Conditioning
  • Safety Deposit Box
Check-outBy 12:00 PM

Frequently asked questions

What time is checkout at Soho Playa Hotel?

Checkout is at 12:00 PM. Please tell the hotel your expected arrival time in advance, either in the Special Requests box when booking or through the contact details in your confirmation.

Does Soho Playa Hotel have free WiFi?

Yes. Free WiFi is available, and most room types also include a desk.

Is there parking at the hotel?

Yes, free parking, private parking and a parking garage are available. Spaces are limited, so parking is subject to availability.

Does the hotel have a swimming pool?

Yes. There is an outdoor swimming pool and a pool with a view, plus a sun terrace, a solarium, sun umbrellas and outdoor furniture. Several room types also include the rooftop pool and pool towels among their amenities.

Can I stay with young children?

Yes. Children from 0 until 3 years stay free using existing beds. Babysitting and child services are available, and free cribs can be requested in the Deluxe Room, Deluxe Double Room and Deluxe Suite.

What do I need to bring at check-in?

Guests must show a photo ID and a credit card at check-in. A deposit may also be required at the property.

Are there rooms with a private hot tub?

Yes. The Master Suite with Jacuzzi has a hot tub on the private balcony, and the Deluxe Suite has a private outdoor spa tub.

Are there accessible rooms?

The Deluxe Suite, Deluxe Room and Deluxe Double Room are wheelchair accessible, with wheelchair-width doorways and a roll-in shower.

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