★★★★★

Riu Palace Riviera Maya - All Inclusive, Playa del Carmen

AV Xaman-Ha Mza 9 Y 10 Lote 1 Fase II, Playacar, Playa del Carmen, Mexico

9.0Wonderful952 reviews

Riu Palace Riviera Maya is a five-star, beachfront all-inclusive resort in Playacar, Playa del Carmen, with an outdoor pool, a spa and a kids' club. Suites with terraces or balconies, themed dinner nights and evening entertainment make it an easy choice for families, couples and groups.

  • Five-star all-inclusive resort in Playacar
  • Beachfront with sun loungers and umbrellas
  • Outdoor pool, kids' pool and pool bar
  • Kids' club and children's playground
  • Spa, massage services and fitness center
  • Themed dinner nights and evening entertainment
  • Free WiFi and free parking

About Riu Palace Riviera Maya - All Inclusive

Riu Palace Riviera Maya - All Inclusive sits in Playacar, the resort district of Playa del Carmen, on the beachfront. It holds five stars and a guest rating of 9 from 952 reviews. Days here can start with a walk to the beach, where sun loungers, beach chairs and sun umbrellas are set out, and snorkelling is available for anyone who wants to be in the water.

Away from the sand, the outdoor pool is a natural spot for a swim. A pool bar keeps drinks close, and outdoor furniture, a garden and a terrace give you places to settle into between swims. Evenings have their own rhythm. The resort has a restaurant, a snack bar, a coffee shop and a bar on site, plus themed dinner nights, evening entertainment and an entertainment team to keep the night going.

Families are well looked after. The kids' club, kids' pool and children's playground give younger guests their own spaces, and babysitting and child services are available for parents who want a quieter hour. Adults can book massage services at the spa and wellness center, or use the beauty services and the barber and beauty shop. The fitness center and fitness facilities cover workouts, and the public bath is a place to unwind.

Everyday details are covered too. Free WiFi is available, along with free parking, a 24-hour front desk, a concierge, a tour desk and car hire for days out around the Riviera Maya. Laundry, ironing service, luggage storage and an ATM on site help with longer stays. Security features include 24-hour security, key card access, CCTV in common areas and smoke alarms. Check-out is at 12:00 PM.

Who it’s best for

FamiliesThe kids' club, kids' pool, children's playground and babysitting/child services give children and parents their own options.
Couples seeking a beach breakBeachfront access, a spa with massage services and evening entertainment suit a relaxed seaside getaway.
Groups and multi-room staysConnecting suites that sleep up to 8 guests and 2 Bedroom Junior Suites make it simple to stay together.
All-inclusive travelersA restaurant, snack bar, coffee shop, bar, pool bar and themed dinner nights are all on site.
Wellness-minded guestsA spa/wellness center, fitness center, massage services and beauty services are available during your stay.

Rooms & suites

Riu Palace Riviera Maya offers a wide range of suites. The Junior Suite, Junior Suite Superior and Junior Suite Sea View are each 377 sq ft with a terrace, air conditioning, a minibar, a coffee machine and a private bathroom. The Junior Suite Sea View is for two guests and has a terrace with sea views. The Junior Suite and Junior Suite Superior sleep up to four.

The Suite measures 710 sq ft and has a living room, a separate bedroom, a terrace and a seating area for two guests. Groups can look at the 2 Bedroom Junior Suite and the 2 Bedroom Junior Suite Superior, which sleep up to eight.

The Junior Suite, Connecting Rooms categories include interconnected rooms, a separate sitting area, a balcony, free WiFi, 24-hour room service, free bottled water, a rainfall showerhead and a separate bathtub and shower. Garden View and Courtyard View versions are available, such as Junior Suite, Garden View (M) and Junior Suite, Courtyard View (E).

For a more elevated stay, the Elite Club category includes the Junior Suite Superior - Elite Club, the Junior Suite Ocean View - Elite Club and the Suite - Elite Club.

Dining

Riu Palace Riviera Maya - All Inclusive has a restaurant, a snack bar, a coffee shop and a bar on site. A pool bar serves guests by the outdoor pool. Themed dinner nights add variety to the evening, and evening entertainment follows. 24-hour room service is available in many of the suites. Sanitized tableware and silverware and physical distancing in dining areas are part of the resort's health measures.

Location

Riu Palace Riviera Maya - All Inclusive is at AV Xaman-Ha, Mza 9 y 10, Lote 1, Fase II, in Playacar, the resort area of Playa del Carmen, Mexico. The property is on the beach, so sand and sea are part of the stay. The tour desk and concierge can help plan outings, and car hire is available for exploring the Riviera Maya at your own pace. Free parking is available for guests who arrive by car.

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Amenities

  • Beachfront
  • Outdoor Pool
  • Kids' Pool
  • Pool Bar
  • Kids' Club
  • Children's Playground
  • Spa/wellness Center
  • Massage Services
  • Fitness Center
  • Restaurant
  • Snack Bar
  • Coffee Shop on Site
  • Bar
  • Themed Dinner Nights
  • Evening Entertainment
  • Free Wi-Fi
Check-outBy 12:00 PM

Frequently asked questions

Is Riu Palace Riviera Maya all-inclusive?

Yes. The property is named Riu Palace Riviera Maya - All Inclusive. On site you will find a restaurant, snack bar, coffee shop, bar and pool bar, and themed dinner nights.

What time is check-out at Riu Palace Riviera Maya?

Check-out is at 12:00 PM. Guests must show a photo ID and credit card at check-in, and a deposit may be required at the property.

Does the resort have free WiFi and parking?

Yes. Free WiFi and free parking are both available.

Is Riu Palace Riviera Maya on the beach?

Yes. The resort is beachfront, with sun loungers or beach chairs and sun umbrellas, and snorkelling is available.

What is there for children?

The resort has a kids' club, a kids' pool and a children's playground. Babysitting and child services are also available.

Is there a spa or fitness center?

Yes. The resort has a spa/wellness center with massage services, a fitness center, beauty services and a barber/beauty shop.

Are there extra charges to pay at the hotel?

Other charges can apply at the destination. An Environmental Sanitation Tax is payable at the front desk in Mexican pesos. Guests who leave early are charged the full amount of the stay. Bookings of 5 rooms or more may have different policies and supplements.

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