About Krystal Urban Cancun & Beach Club
Krystal Urban Cancun & Beach Club sits at Avenida Sayil SM4A, Lote 7, in the Malecón area of downtown Cancún. It is a four-star city hotel, and its guest rating of 8.2 from roughly 2,800 reviews shows how many travelers have stayed here. The neighborhood has restaurants and businesses close by, which suits a trip built around the city as much as a break by the water.
Water is a big part of the day here. The hotel has a swimming pool, an outdoor pool and a rooftop pool, plus a pool bar for a drink between swims. A terrace and a garden give you somewhere shaded or open to sit when you're done. Rooms come with pool towels, so you can go from your balcony to the water without stopping at a front desk.
Every room type measures 420 square feet and has a balcony with city views, air conditioning, a fan, a desk, a TV with satellite channels and a private bathroom with a shower. Free WiFi is available, and the desk makes the rooms practical for catching up on email. A business center and meeting and banquet facilities are there for guests traveling for work. Standard rooms for two and rooms for up to four are both on offer, so couples, small groups and families can find a fit.
A fitness center is on site, and most room types include free gym access. Day to day, the hotel has a 24-hour front desk, a concierge service, daily housekeeping, laundry, dry cleaning, luggage storage and a safety deposit box. The property holds the Stay Safe & Clean Sanitary Certification. Each room type name includes Beach Club Access. Our agents at 1-888-605-1350 can talk you through the beach club details before you book.
Who it’s best for
Rooms & suites
All five room types at Krystal Urban Cancun & Beach Club measure 420 sq ft, and each has a balcony with city views. Inside are air conditioning, a fan, a desk, a TV with satellite channels, a telephone, a hair dryer and a safety deposit box. The private bathroom has a shower, shampoo and body soap, and pool towels are supplied for your time by the water. Rooms are reached by lift and open with a key card.
Standard King Room Beach Club Access, Altitude Room Beach Club Access and Standard Room Beach Club Access suit up to two guests. Standard Double Room Beach Club Access and Standard Room w/ Two Double Beds + Beach club access take up to four. Cots are among the amenities, which helps if you're traveling with a little one.
Free gym access comes with every room type except the Standard King Room Beach Club Access. If the room type matters for your trip, our agents can help you compare them.
Dining
The hotel has a restaurant, a bar and a coffee shop on site, and a pool bar for drinks near the water. Room service is available, and food can be delivered to your guest room. Sanitized tableware and silverware are used, and shared items like menus and pens have been removed. Opening hours and menus aren't confirmed here, so ask our agents or the hotel if timing matters.
Location
Krystal Urban Cancun & Beach Club is at Avenida Sayil SM4A, Lote 7, in the Malecón area of downtown Cancún, Mexico. This is the city side of Cancún, with restaurants and businesses around the hotel, which makes it a practical base if your plans include work, meetings or exploring the city. Rooms have balconies with city views, and the hotel also has a garden. For guests with a vehicle, the hotel offers parking, private parking, a parking garage and accessible parking, and car hire is among the services. Our agents can help with any questions about the area when you call 1-888-605-1350.
View on Google MapsAmenities
- Rooftop Pool
- Outdoor Pool
- Swimming Pool
- Pool Bar
- Free Wi-Fi
- Fitness Center
- Restaurant
- Bar
- Coffee Shop on Site
- Room Service
- Terrace
- Garden
- Business Center
- Meeting/banquet Facilities
- Parking Garage
- 24-Hour Front Desk
Frequently asked questions
What time is check-out at Krystal Urban Cancun & Beach Club?
Check-out is at 12:00 PM. If you leave earlier than planned, the property charges the full amount for your stay.
Does the hotel have free WiFi?
Yes, free WiFi is available.
Is there parking at the hotel?
Yes. The hotel has parking, private parking, a parking garage and accessible parking.
What pools does the hotel have?
There is a swimming pool, an outdoor pool and a rooftop pool, along with a pool bar.
Is there a gym?
Yes, there is a fitness center. Most room types, all except the Standard King Room Beach Club Access, include free gym access.
What do I need to show at check-in?
Guests must show a photo ID and a credit card at check-in. A deposit may also be required at the property, and special requests are subject to availability and may carry extra charges.
What health and safety measures are in place?
The property holds the Stay Safe & Clean Sanitary Certification. Hand sanitizer is in guest rooms and key areas, a first aid kit is available, and a process is in place to check the health of guests.
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