About Haven Riviera Cancun - All Inclusive - Adults Only
Haven Riviera Cancun sits on Highway 307 in Puerto Morelos, and it is a grown-ups-only retreat: guests under 18 are not permitted. The all-inclusive resort is rated five stars, and 694 guest reviews add up to a 9.2 average. The whole place is geared toward slowing down, whether you came for a honeymoon, an anniversary or a few days away from the noise.
Days here are shaped by water and sun. The resort has four outdoor swimming pools, with sun loungers and umbrellas at the pool, free pool cabanas, and pool access around the clock. At the beach, free cabanas and sun loungers are set up for you, and beach volleyball and beach yoga are held on site. If you want to stay active, there are 24-hour fitness facilities, Pilates classes, tennis lessons, a tennis court and table tennis. The full-service spa and a Turkish bath/hammam cover the other end of the day. Spa treatments and massages need to be reserved ahead by contacting the property with the details on your booking confirmation.
Evenings are about food and company. The resort has seven restaurants serving local and international cooking, plus bars and lounges, a snack bar/deli and a nightclub for later. Free buffet breakfast starts the day, 24-hour room service is available in the suites, and vegetarian and vegan options are on the menu. Couples can book private dining, and the resort offers proposal and romance packages. Weddings are also part of the offering.
The resort also runs as a venue, with a ballroom, banquet hall, meeting rooms and a conference center. Practical touches include free WiFi, free self parking and valet parking, an electric car charging station, a 24-hour front desk, concierge service and a multilingual team. The property is EarthCheck certified and has a grey water recycling system, and tours and activities arranged through the resort are locally owned and organized.
Who it’s best for
Rooms & suites
Accommodations at Haven Riviera Cancun are all suites, from junior suites to a presidential suite. Junior suites start at 603 sq ft: Junior Suite Garden View and Serenity Club Junior Suite Ocean Front are both this size. Romance Junior Suite Partial Ocean View, Pure Wellness Junior Suite Partial Ocean View and Junior Suite Swim-Out Partial Ocean View measure 678 sq ft. Serenity Club junior suites range from 603 sq ft to around 743 sq ft, and some of them sleep up to four guests.
Several swim-out categories, such as the Romance Junior Suite Swim-Out Partial Ocean View, include a private pool, while many others have an outdoor private hot tub. Serenity Club rooms add a club level experience with a full breakfast and a separate check-in location. Club Lounge access, with internet access in the lounge, comes with the Ocean Front categories.
For more space, Serenity Club, One Bedroom, Master Suite, Ocean Front covers 1,249 sq ft with a living room and sitting area. Serenity Club, Two Bedroom, Master Suite, Ocean Front has 1,808 sq ft and sleeps up to four. The Presidential Suite (Serenity Club Ocean Front) is 2,454 sq ft with a dining area and a kitchen with a stovetop.
Most categories have a balcony or patio, a 50-inch TV, free WiFi, an espresso maker, free minibar items and bottled water, bathrobes, slippers, and 24-hour room service.
Dining
Haven Riviera Cancun is an all-inclusive resort with seven restaurants spanning local and international cooking, plus bars and lounges for drinks. A free buffet breakfast starts the day, and a snack bar/deli handles lighter bites. Vegetarian and vegan menu options are available, and 80% or more of the food is locally sourced. Couples can arrange private dining, and room service runs 24 hours for suite guests. After dark, the resort has a nightclub. Serenity Club guests also get a full breakfast as part of the club level experience.
Location
Haven Riviera Cancun is at Carretera Federal 307, Chetumal–Puerto Juárez, Km 335, in Puerto Morelos, in the Cancun area of Quintana Roo, Mexico. The resort is on the Riviera Maya highway corridor, and its beach setting is part of the experience, with free beach cabanas, sun loungers, beach volleyball and beach yoga. Water activities nearby include snorkeling, kayaking, sailing, scuba diving, motor boating, fishing, water tubing and personal watercraft. On land, the area offers ecotours, ziplining and horse riding. The tours and ticket assistance desk can help set up outings, and a golf cart is available. Parking is free for both self parking and valet, and a garage and an electric car charging station are on site.
View on Google MapsAmenities
- Four Outdoor Swimming Pools
- Free Pool Cabanas
- Free Beach Cabanas
- Beach and Pool Sun Loungers
- 24-Hour Pool Access
- Full-service Spa
- Turkish Bath/hammam
- 24-Hour Fitness Facilities
- Pilates Classes on Site
- Tennis Lessons on Site
- Beach Volleyball on Site
- Beach Yoga on Site
- Nightclub
- Snack Bar/deli
- Free Buffet Breakfast
- Couples/private Dining
Frequently asked questions
Is Haven Riviera Cancun adults-only?
Yes. The resort caters to adults only, and guests under 18 are not permitted.
Is Haven Riviera Cancun all-inclusive?
Yes. The resort operates as an all-inclusive, with seven restaurants, a range of bars and lounges, and a free buffet breakfast. 24-hour room service is also available.
What time is check-out?
Check-out is at 11:00 AM.
Are pets or service animals allowed?
No. Neither pets nor service animals are allowed at the property.
Is parking available?
Yes. Free self parking and free valet parking are both available. The property also has a garage, wheelchair-accessible parking and an electric car charging station.
Is WiFi free?
Yes. Free WiFi is available, including in the guest suites.
Do I need to reserve spa treatments in advance?
Yes. Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival using the contact details on your booking confirmation.
Are there rooms with a private pool or hot tub?
Yes. Swim-out suites such as the Romance Junior Suite Swim-Out Partial Ocean View have a private pool, and several other suites have an outdoor private hot tub.
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